EMPIRE FACILITY SERVICES FAQ

WHAT ARE THE DIFFERENT TYPES OF CLIENTS FOR A JANITORIAL SERVICE COMPANY?

There are many different types of clients that may use the services of a janitorial company. Some common examples include commercial businesses, such as offices, retail stores, and restaurants; residential properties, such as apartments, houses, and condominiums; educational institutions, such as schools, universities, and daycare centers; government buildings and municipalities; healthcare facilities, such as hospitals, clinics, and nursing homes; and other public spaces, such as airports, museums, and libraries. In general, any type of property that requires regular cleaning and maintenance may be a potential client for a janitorial company.

STEPS WE TAKE TO CLEANING EFFICIENTLY AND PROFESSIONALLY

There are several key steps to cleaning efficiently and professionally:

1.     We Plan ahead: Before starting a cleaning job, we take the time to create a plan and organize cleaning supplies and equipment. This will help you to work more efficiently and ensure that we don't miss any important areas.

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2.     We Start from the top and work our way down: When cleaning, it's best to start at the top of the room and work your way down to the floor. This will prevent dirt and dust from settling on surfaces that you have already cleaned.

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3.     Use the right tools and techniques: Different cleaning tasks require different tools and techniques. We are sure to use the appropriate tools and techniques for each task to ensure that you are cleaning effectively and efficiently.

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4.     Work in sections: Instead of trying to clean an entire room at once, we break the space down into smaller sections and focus on cleaning one section at a time. This will help us to avoid getting overwhelmed and ensure that you are giving each area the attention it deserves.

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5.     We don’t forget to sanitize: In addition to removing dirt and debris, it's important to also sanitize surfaces to kill germs and bacteria. We use a disinfectant appropriate for the surface you are cleaning and follow the manufacturer's instructions for proper application.

HOW WE MITIGATE THE RISKS ASSOCIATED WITH JANITORIAL SERVICE CONTRACTS

1.     We Review contracts carefully: Before signing a janitorial contract, we review the terms and conditions carefully to ensure that the company understands its obligations and liabilities. This can help to avoid potential misunderstandings or disputes down the road.

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2.     We ensure that we have the necessary resources and expertise: Janitorial contracts often require a significant investment of time and resources, and we ensure that we have the necessary equipment, personnel, and expertise to

fulfill the contract successfully.

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3.     We maintain open communication with the client: Throughout the duration of the contract, it's important to maintain open communication with the client to address any concerns or issues that may arise. This can help to resolve any problems quickly and maintain a positive working relationship.

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4.     We follow industry standards and best practices: Empire Facility Services ensure that they are following industry standards and best practices when providing services. This can help to ensure the quality of the work and minimize the risk of legal or reputational issues.

ARE YOU INSURED?

At our janitorial company, we are dedicated to providing exceptional cleaning services and ensuring the complete satisfaction of our clients. We are proud to carry a five million dollar general liability coverage, which protects our clients against any potential accidents or incidents that may occur during our services. This coverage is in addition to our comprehensive insurance policies and our commitment to safety and compliance with industry regulations. With our five million dollar general liability coverage, our clients can have peace of mind knowing that they are protected. Contact us today to learn more about our services and insurance coverage.

CAN YOU PROVIDE REFERENCES FROM PREVIOUS CLIENTS?

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At our janitorial company, we are proud of the high-quality services that we provide to our clients. We are happy to provide references from previous clients upon request. These references can give potential clients an idea of the level of service and satisfaction that they can expect from our company. Our references come from a variety of clients, including commercial businesses, residential properties, and government buildings, and can provide insight into the various services that we offer. We are confident that our references will demonstrate our commitment to delivering exceptional results and ensuring complete customer satisfaction. Contact us today to request our references.

ARE YOUR CLEANING PRODUCTS AND METHODS SAFE AND ENVIRONMENTALLY FRIENDLY?

We are committed to using cleaning products and methods that are safe and environmentally friendly. We understand the importance of protecting the health and wellbeing of our clients and their property, as well as the environment. Our cleaning products are carefully selected to ensure that they are effective and safe to use, and we use techniques that minimize the use of chemicals and waste. We also offer eco-friendly options for clients who are interested in reducing their environmental impact. By using cleaning products and methods that are safe and environmentally friendly, we can provide high-quality services while protecting the health and safety of our clients and the environment.

CAN YOU ACCOMMODATE SPECIAL REQUESTS OR UNIQUE CLEANING NEEDS?

We are happy to accommodate special requests or unique cleaning needs. We understand that every client is different and may have specific requirements for their cleaning services. Our team is experienced and trained to handle a wide range of cleaning tasks, and we are dedicated to ensuring that our clients are completely satisfied with the results. Whether you need specialized cleaning for a particular type of surface or equipment, or have other special requests, we are here to help. Contact us today to discuss your unique cleaning needs and how we can accommodate them.